Terms and Conditions

1. General Information

Almaty Discovery (https://almatydiscovery.kz) is an independent platform offering downloadable audio guides for tourists visiting Almaty and other regions of Kazakhstan.

2. Digital Products

All products on this website are digital downloads (MP3 or similar format). No physical items will be shipped.

Each purchase may also include supplementary digital materials such as PDF guides, checklists, or images (e.g., JPEG format). These are provided as bonus content to enhance your travel experience.

After purchase, you will receive a link to download the product package. Please make sure to download and save the files promptly.

3. Payment

Payments are securely processed via third-party platforms such as PayPal and Paddle. We do not collect or store your credit card or payment details.

4. Refund Policy

Due to the nature of digital products, all sales are final and non-refundable. By completing your purchase, you acknowledge that you are buying a non-returnable digital file.

If you experience any issues with downloading or accessing the product, please contact us at almatydiscovery@gmail.com.

5. Intellectual Property

All content provided in our audio guides — including text, audio recordings, translations, and accompanying bonus materials — is the intellectual property of Almaty Discovery and may not be copied, shared, or resold.

6. Personal Use Only

Our audio guides and any included materials are intended for personal use only. You may not reproduce, distribute, or modify them for commercial purposes.

7. Changes to These Terms

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with a revised “Last updated” date.

If you have any questions, please contact us:
Email: almatydiscovery@gmail.com